Kenilworth Hotel, Kolkata

The Kenilworth Hotel has a number of clear advantages which make it an ideal as a base for tourists exploring Kolkata. The first of these is location. It is situated in a relatively quiet location which, in a city as incredibly busy as Kolkata, is highly desirable. A number of the city’s 5-star hotels do not offer this benefit. The hotel is within easy walking distance of the Kolkata metro, giving fast (and very cheap!) access to the south and north of the city. The Kolkata metro service is quite comparable to other older metros around the world. Most importantly, the hotel is within easy walking distance of several of the most significant tourist attractions including the Victoria Memorial Hall, South Park Street Cemetery, St Paul’s Cathedral and the ISKCON temple. The second advantage is that the service is not only friendly but also nothing seems to be too much trouble. I was very much made to feel “at home”. The Concierge, for example, could not be more helpful in assisting with local travel arrangements and providing local information and advice. Check in and check out were very efficient. The hotel comprises two building of quite different ages within a secure compound. Neither was built yesterday ..so don’t expect USB sockets… however I am very pleased to say that I was presented with a spotlessly clean airconditioned room that offered a king sized bed, marble bathroom and every conceivable facility that I might need. The room was provided with a very generous supply of bottled water and housekeeping was most attentive. Breakfast is very generous… the kitchen prepares a range of freshly cooked breakfast items to order in addition to a buffet. The hotel chef displays a great deal of talent and offers an exceptionally wide range of dinner menu options although it can be quite challenging not to order too much food! Would I stay at the Kenilworth Hotel in Kolkata again? You bet I would.

The location was good and it was easy to get transport. The staff was cooperative. The ambience was very pleasant. Check-in and check-out was handled professionally. The room had a bed and a small sofa but can get a bit claustrophobic if you are going to spend all day there.

The hotel was clean, comfortable and centrally located near the Maiden. The included breakfast buffet was excellent, and the staff unfailingly helpful and polite. My only (minor) complaint was that we had requested a double bed but instead had two twins pushed together. Daily housekeeping was excellent (thank you Ayesha). We also made use of the gym, which was clean and well maintained, and I enjoyed an exceptional massage (thank you Surela) at the on-site spa.

Excellent hospitality, the staff were very focused to provide care and comfort. The breakfast buffet was very good and had variety of options. They were happy to cater to dietary restrictions. The food from the restaurant was not overpriced, with respect to quality and others of the same standard in the area. We used their beauty saloons, which was really nice as well. The beds were comfortable and the room was spacious with adequate storage. Last but not the least: convenient location.

Staff were extremely helpful and welcoming. Made sure all requests were met promptly. Front desk especially Priyashree, Alexis, Elvyn were helpful in with check in/out, arranging tours and in room service. Along with security and rest of the staff, they went above and beyond to help make our stay as comfortable as possible. The food buffet and Ala carte were very tasty. The chef came out to ensure everything was to our satisfaction. Over all excellent hotel and excellent staff. Will definitely return